crossorigin="anonymous">

Legal • Updated Nov 08, 2025

Privacy
Policy

Your privacy matters. Here's how we protect your data on our SaaS platform.

Introduction

Welcome to BrandVerify! We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our cloud-based SaaS platform at https://brandverify.net.

Our software platform provides 40+ analytics tools for social media performance tracking, including Instagram analytics, YouTube calculators, TikTok metrics, and comprehensive social media analysis software accessible through monthly and annual subscriptions.

Who We Are

Service Provider: BrandVerify (operated by Media Experts)
Business Type: SaaS Software Company
Location: India
Contact: [email protected]

🔒 Your Data is Protected

We use industry-standard encryption and security measures to protect your personal information. Your data is never sold to third parties. We are committed to GDPR compliance and respecting your privacy rights.

Information We Collect

As a SaaS platform, we collect information necessary to provide our software services and improve user experience:

Account Information (Registered Users)

Email Address: For account creation and subscription management
Password: Encrypted and stored securely for software access
Name: For account personalization and communication
Payment Information: Processed securely through third-party payment processors (we don't store full credit card details)
Subscription Details: Plan type, billing cycle, subscription status

Software Usage Data

Feature Usage: Which software tools you use and how frequently
Software Preferences: Dashboard customization and tool settings
Search Queries: Social media handles you analyze within our software
Calculation History: Previous analytics results (stored temporarily)
Software Performance: Bug reports and error logs to improve platform stability

Technical & Device Information

IP Address: For security, fraud detection, and geographic analytics
Browser Type & Version: To ensure software compatibility
Operating System: For optimized software performance
Device Information: To provide responsive software interface
Session Data: To maintain your login state and software preferences

Analytics & Cookies

Google Analytics: Anonymous usage statistics to improve our software
Essential Cookies: Required for software platform functionality
Functional Cookies: Remember your software preferences
Analytics Cookies: Track software feature usage and performance

✨ Minimum Data Collection

We only collect data necessary to provide our SaaS platform services, ensure security, and improve software functionality. We practice data minimization principles.

How We Use Your Information

We use collected information exclusively for operating and improving our SaaS platform:

Software Service Delivery

Account Management: Create and maintain your software subscription account
Authentication: Verify your identity and maintain secure software access
Software Functionality: Provide analytics tools and features you subscribed to
Data Processing: Execute calculations and generate analytics reports
Preference Storage: Remember your software settings and customizations

Subscription & Billing

Payment Processing: Handle subscription payments and renewals
Billing Records: Maintain transaction history for accounting
Subscription Management: Process upgrades, downgrades, and cancellations
Invoice Generation: Provide receipts and invoices

Platform Improvement

Software Analytics: Understand which features are most valuable
Bug Detection: Identify and fix software issues
Performance Optimization: Improve software speed and reliability
Feature Development: Build tools that subscribers need
User Experience: Enhance software interface and usability

Communication

Transactional Emails: Subscription confirmations, payment receipts, account updates
Software Updates: Notify about new features and improvements
Technical Support: Respond to your software support inquiries
Security Alerts: Inform about account security matters
Marketing (Opt-in): Send newsletters about software updates (you can unsubscribe anytime)

Security & Fraud Prevention

Account Security: Detect unauthorized access attempts
Fraud Detection: Prevent payment fraud and subscription abuse
Platform Security: Monitor for malicious activity
Compliance: Meet legal and regulatory requirements

Third-Party Services & Data Sharing

We work with trusted third-party service providers to operate our SaaS platform. We NEVER sell your personal data.

Essential SaaS Infrastructure

Cloud Hosting: Servers hosting our software platform and databases
CDN Services: Content delivery for faster software performance
Database Services: Secure storage of your account and usage data

Payment Processing

Paddle: SaaS subscription payment processing
Razorpay: Payment processing for Indian market
Cashfree: Additional payment gateway option
PayPal: Alternative payment method

These processors handle payment data directly. We never store complete credit card information on our servers.

Analytics & Performance

Google Analytics: Anonymous software usage statistics and performance monitoring
Error Tracking: Services that help us identify and fix software bugs

You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.

Social Media Platform APIs

Instagram API: Fetch public profile data for analytics
YouTube API: Retrieve channel statistics for calculations
TikTok API: Access public account metrics
Other Platform APIs: Twitter, Facebook data through authorized APIs

Our software only accesses publicly available data through official platform APIs. We do not store sensitive account credentials.

Email Services

Email Providers: For sending transactional emails and software notifications

⚠️ Platform Independence

BrandVerify is an independent SaaS provider. We are NOT affiliated with, endorsed by, or officially connected with Instagram, YouTube, TikTok, Facebook, Twitter, Google, Meta, or any social media platforms whose data our software analyzes.

Cookies & Tracking Technologies

Our SaaS platform uses cookies to provide functionality and improve your experience:

Essential Software Cookies (Required)

Authentication: Keep you logged into your subscription account
Session Management: Maintain your active software session
Security: Prevent unauthorized access and CSRF attacks
Preferences: Remember your software settings

Functional Cookies (Can Be Disabled)

Dashboard Customization: Remember your tool preferences
UI Settings: Save your preferred software interface options
Language: Remember your language preference

Analytics Cookies (Can Be Disabled)

Google Analytics: Track software feature usage
Performance Monitoring: Measure software load times
Usage Analytics: Understand which tools are most popular

For detailed information about cookies, see our Cookie Policy.

Managing Cookies

You can control cookies through your browser settings or within your account dashboard. Note that blocking essential cookies will prevent you from using our software platform.

Your Privacy Rights (GDPR & More)

You have complete control over your personal data. We comply with GDPR and other privacy regulations:

Access Rights

Data Access: Request a copy of all personal data we hold about you
Data Portability: Receive your data in machine-readable format (JSON/CSV)
Usage Disclosure: Learn how your data is being used

Correction & Update Rights

Update Information: Correct inaccurate account information
Profile Management: Update email, name, preferences anytime

Deletion Rights (Right to Be Forgotten)

Account Deletion: Request permanent deletion of your account
Data Erasure: Remove all personal information from our systems
Processing Time: Completed within 30 days of request

Objection & Restriction Rights

Object to Processing: Object to specific types of data processing
Restrict Processing: Limit how we use your data
Opt-Out Marketing: Unsubscribe from promotional emails anytime

Consent Management

Withdraw Consent: Withdraw previously given consent anytime
Cookie Control: Manage cookie preferences in dashboard

📧 Exercise Your Rights

To exercise any of these privacy rights, email us at [email protected] with subject "Privacy Rights Request". We respond within 48 hours and fulfill requests within 30 days.

Data Retention

We retain your data only as long as necessary for our SaaS platform operations:

Active Subscription Data

Account Information: Retained while your subscription is active
Usage Data: Kept for up to 24 months for analytics
Payment Records: Retained for 7 years for tax and accounting compliance
Software Preferences: Stored until you delete or modify them

After Account Deletion

Personal Data: Deleted within 30 days
Anonymized Data: May be retained for statistical purposes
Legal Requirements: Some data retained if legally required
Backups: May remain in backups for up to 90 days then permanently deleted

Canceled Subscriptions

Account Data: Retained for 90 days in case you want to reactivate
After 90 Days: Account automatically deleted unless you resubscribe

Data Security

Protecting your data is our top priority. We implement multiple layers of security:

Technical Security Measures

SSL/TLS Encryption: All data transmission is encrypted (HTTPS)
Database Encryption: Personal data encrypted at rest
Secure Authentication: Password hashing using bcrypt
Two-Factor Authentication: Optional 2FA for enhanced account security
Firewall Protection: Network-level security to prevent unauthorized access
DDoS Protection: Infrastructure protected against attacks

Operational Security

Limited Access: Only authorized personnel can access data (need-to-know basis)
Access Logging: All data access is logged and monitored
Security Audits: Regular security assessments
Vulnerability Scanning: Automated security scans
Incident Response: Documented procedures for security breaches

Payment Security

PCI DSS Compliant: Payment processors are PCI DSS certified
No Card Storage: We never store full credit card numbers
Tokenization: Payment data tokenized by processors

⚠️ Security Disclaimer

While we implement industry-standard security measures, no internet transmission is 100% secure. We cannot guarantee absolute security. Use strong passwords and enable 2FA for additional protection.

Children's Privacy

Our SaaS platform is not intended for individuals under 13 years of age (or 16 in the EU).

No Intentional Collection: We do not knowingly collect data from children
Age Verification: Users must confirm they meet minimum age requirements
Parental Notification: If you believe your child has provided us with information, contact us immediately
Prompt Deletion: We will delete any child data discovered within 48 hours

Parents or guardians who believe their child has provided personal information should contact us at [email protected] immediately.

International Data Transfers

As a global SaaS platform, your data may be transferred internationally:

Data Location

Primary Servers: Data may be stored on servers in multiple countries
Cloud Infrastructure: We use global cloud providers for reliability
Content Delivery: CDN nodes worldwide for optimal software performance

Protection Standards

GDPR Compliance: We maintain GDPR standards regardless of location
Data Transfer Agreements: Standard contractual clauses for international transfers
Adequate Protection: Ensure adequate data protection in all jurisdictions

By using our SaaS platform, you consent to the transfer of your information to countries where we operate, including countries that may have different data protection laws than your residence.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our SaaS platform, legal requirements, or business practices.

How We Notify You

Website Update: Post updated policy on this page
Last Updated Date: Update the revision date at the top
Email Notification: Send notice to active subscribers for material changes
Dashboard Alert: Display notification within software platform
Notice Period: 30 days advance notice for significant changes

Your Options

Review Changes: Check the policy periodically for updates
Continued Use: Using the software after changes constitutes acceptance
Disagree: If you disagree with changes, you may cancel your subscription

Contact Us & Data Protection Officer

For any privacy-related questions, concerns, or to exercise your rights:

Primary Contact

Email: [email protected]
Subject Line: "Privacy Inquiry" or "Privacy Rights Request"
Response Time: Within 48 hours

We Can Help You With

Privacy rights requests (access, deletion, portability)
Data protection questions
Cookie and tracking preferences
Account security concerns
Data breach notifications (if applicable)
GDPR compliance inquiries

📧 Quick Response Guarantee

We take privacy seriously. All privacy inquiries receive a response within 48 hours, and we fulfill data subject requests within the legally required 30-day period (often faster).

PrivacyPolicy