Clear refund terms for our SaaS subscription plans
At BrandVerify, we stand behind our product 100%. We offer a 14-day money-back guarantee for all software subscriptions. If you're not completely satisfied, you can request a full refund within 14 days of your purchase—no questions asked.
Try our platform risk-free. Request a refund anytime within 14 days of purchase for a complete refund. Your satisfaction is our priority.
After your 3-day free trial ends and you're charged for your subscription, we offer a 14-day full refund guarantee from the date of your first payment.
To request a refund:
The 14-day refund period starts when you are first charged (after your 3-day free trial ends). You have a full 14 days from that charge date to request a complete refund.
All new subscriptions include a 3-day free trial period with full access to all features.
You can cancel your subscription at any time. Refund eligibility depends on when you cancel relative to your first charge date.
Canceling stops future billing. To get a refund, you must explicitly request it via email within 14 days of your first charge. Simple cancellation after 14 days does not trigger a refund.
After 14 days from your first charge, subscriptions are non-refundable.
After the 14-day guarantee period:
If you experience technical problems preventing you from using our platform, we're committed to resolving them quickly.
Once your refund request is approved:
Refunds are issued to your original payment method:
To process your refund efficiently, include:
Email: [email protected]
Subject: "REFUND REQUEST - [Your Order Number]"
Response Time: 24-48 hours
Refund requests must be submitted via email to [email protected] for proper documentation and processing.
To maintain fairness, the following are NOT eligible for refunds:
This refund policy complies with Paddle's Buyer Terms, which state that customers can cancel an agreement and return the product within 14 days without giving any reason.